The Effect of Assertiveness Training Program on Psychiatric Nurses' Communication Skills and Self-Esteem
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- Category: Vol. 84, June 2016
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The Effect of Assertiveness Training Program on Psychiatric Nurses' Communication Skills and Self-Esteem, NAGLAA A. MOHAMED, NADIA A. ABD EL-HAMMED and REDAA A. THABET
Abstract
Background: Assertiveness is one of the essential skills in the modern working environment, there are many benefits of being assertive such as; better time management, increased self-esteem and the ability to negotiate more effectively. Psychiatric mental health nurses are confronted with the daily responsibility of assessing, intervening and evaluating client responses to stress and client interactions. They need to identify the meaning of their own stress and develop strategies that increase personal and professional growth. Some nurses may have learned to express their needs honestly, to use anger constructively, to improve personal and work relationships and to build self-confidence through assertive behavior. But others still struggle with being assertive, perhaps because they don't believe they have the right to be assertive, they are anxious about asserting themselves or they don't know how to be assertive. Learning assertive techniques are considered as tools for coping skills with a variety of life stressors. Increasing assertive behavior becomes an expression of person's feelings. So the aim of this study was to assess the effect of assertiveness training program on psychiatric nurses' communication skills and self-esteem.
Subjects and Methods: Setting: The study was conducted at the Psychiatric Mental Health Hospital in Assiut, Egypt. subject the study sample comprised 30 nurses (14 males and 16 females), three tools were used for data collection, namely: Sociodemographic data structured interview schedules, self-esteem inventory, assertive communication skills checklist (ACs-list).
Results: The study proved that, the highest percentage among nurses aged from or more than 30 years, females than males, and single, more than 2/3 (73.3%) of the studied group was lived in rural area. Highly statistical significant difference was noticed between before and after training program regard-ing practice about communication skills, and assertiveness the effect of training program on self-esteem a significant change was found after the training program.
Conclusion: Implementation of assertiveness training program with psychiatric nurses has a positive effect on improving their self-esteem.
Recommendation: The study recommended continuous education provided for all nursing personal working and make nurses updated of new knowledge and technology. Implemen-tation of assertiveness training program for nurses and under-graduate nursing students.